At Prayas Education Group, we respect the privacy of our students, parents, visitors, and users of our digital platforms. This Privacy Policy explains what information we may collect through our website, admission enquiry forms, online test series, learning platforms, and other digital services, how we use that information, and the measures we take to protect it.
By using our website or submitting information through our services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information when students, parents, or visitors register for courses, submit admission enquiries, use our online test series, access digital learning services, or communicate with our support team.
- Personal Information:
- Name, mobile number, email address, residential or correspondence address, and other contact details provided during registration or enquiry.
- Student & Academic Information:
- Class or qualification, course interests, enrolled batch, test attempts, scores, rankings, attendance, academic progress, and other information related to educational services.
- Account Information:
- Login credentials and account-related information required to provide access to student, parent, staff, or other authorized user accounts.
- Admission & Enquiry Information:
- Details submitted through admission forms, counselling requests, course enquiries, feedback forms, and communication with our academic or admission team.
- Transaction Information:
- Where applicable, information related to course fees, payment status, invoices, and transaction records required for administrative and accounting purposes.
How We Use Your Information
Prayas Education Group may use collected information to provide educational services, manage admissions, support students and parents, operate digital platforms, and improve the overall learning experience.
- Prayas Education Group takes reasonable and appropriate measures to protect personal and academic information from unauthorized access, misuse, alteration, disclosure, or loss. Access to student and parent information is restricted based on user roles and legitimate educational or administrative requirements.
- We aim to use appropriate technical and organizational safeguards to protect information; however, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.Provide Educational Services:
- Manage courses, batches, classroom schedules, digital learning services, test series, and other academic programs.
- Manage Admissions:
- Process admission enquiries, communicate course details, provide counselling, and assist with enrollment and registration.
- Track Academic Progress:
- Maintain relevant records of attendance, test attempts, scores, rankings, and academic performance to support students' learning and preparation.
- Parent & Student Communication:
- Send important academic announcements, batch updates, test reminders, attendance information, result updates, and other relevant communications.
- Provide Customer Support:
- Respond to questions, feedback, technical issues, admission enquiries, and requests for assistance.
- Manage Payments & Administration:
- Maintain appropriate records related to fees, payments, invoices, and other administrative requirements.
Data Security
Prayas Education Group takes reasonable and appropriate measures to protect personal and academic information from unauthorized access, misuse, alteration, disclosure, or loss. Access to student and parent information is restricted based on user roles and legitimate educational or administrative requirements.
We aim to use appropriate technical and organizational safeguards to protect information; however, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.
- Access Control:
- Access to student, parent, academic, and administrative information is limited to authorized personnel and users based on their assigned roles.
- Account Security:
- Users are responsible for keeping their account credentials confidential and should immediately notify us if they suspect unauthorized access to their account.
- Data Protection:
- We take reasonable measures to protect information collected through our website and digital services against unauthorized use or access.
- Third-Party Services:
- Where third-party services are used for hosting, payment processing, communication, analytics, or other operational functions, information may be processed according to the applicable third party's privacy practices.
Cookies & Website Technologies
Our website and digital platforms may use cookies and similar technologies to improve functionality, maintain user sessions, remember preferences, understand website usage, and provide a better user experience.
Cookies may be used for essential website functions, login sessions, security, and platform performance. Where applicable, users may manage certain cookie preferences through their browser settings.
- Essential Cookies:
- Used to support website functionality, account sessions, authentication, and security.
- Preference Cookies:
- Used to remember selected settings and improve the user experience.
- Performance & Analytics:
- Where enabled, analytics tools may help us understand how visitors use our website and improve our services.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Prayas Education Group.
- Phone:
- +91 97836 97333
- Email:
- privacy@prayasjobner.com
- Address:
- Dhani Nagan Bypass Chauraha, Mahala Road, Jobner, Jaipur, Rajasthan, India
If you have any questions or require additional information about this Privacy Policy, please contact us at privacy@prayasjobner.com or call +91 97836 97333. We will make reasonable efforts to respond to your privacy-related enquiry and assist you appropriately.